At Julian Stitch, we are committed to delivering your orders safely and efficiently to your doorstep, no matter where you are in the world. Our shipping practices are designed to give you confidence when shopping with us.
Order Processing
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All confirmed orders are processed within 2–3 business days.
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You will receive an email confirmation with your order details once your purchase has been placed.
Shipping Confirmation
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Once your order has been dispatched, we will send you a shipping confirmation email with tracking details (if available) so you can follow your delivery.
Delivery Partners
We work with reliable courier and logistics partners to ensure your package arrives securely and in good condition.
Damaged or Lost Packages
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If your order arrives damaged, please contact us immediately at [email protected] with photos of the item and packaging. We will arrange a replacement or refund where applicable.
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In the unlikely event that your order is lost in transit, we will work with our shipping partners to resolve the issue promptly.
International Shipping
As Julian Stitch operates worldwide, delivery methods and availability may vary by country. Customers are responsible for any applicable customs duties, taxes, or import fees that may be charged upon delivery.
Contact Us
For any questions or concerns about your order’s delivery, please reach out to us at [email protected].